When you use our services, you're trusting us with your information. We understand this is a big responsibility and work hard to protect your information.
StartEngine Crowdfunding, Inc. (“StartEngine”)
Provides An Intermediary Technology Platform Located At Www.ctt123.com (“Platform” Or “Site”) For
Prospective Investors To Independently Search And Invest In Securities Offerings On The Site. Unless
Indicated Otherwise, All Securities-Related Activity On This Site Is Conducted By StartEngine Capital, LLC
(“StartEngine Capital”), An Affiliate Of StartEngine And A SEC-Registered Funding Portal And Member Of
FINRA, Or StartEngine Primary, LLC (“StartEngine Primary”), An Affiliate Of StartEngine And A SEC-Registered
Broker-Dealer And A Member Of FINRA/SIPC. This Privacy Policy Explains How StartEngine Crowdfunding, Inc.,
And Its Subsidiaries And Affiliates, Including StartEngine Capital LLC And StartEngine Primary LLC,
(Collectively “StartEngine”, “We” Or “Us”) Collect, Use, Share And Protect Your Information.
As
explained below, we collect information from users (“you”, “your”, or “User”) in various ways when you
interact with our Site. By using our Site, you consent to our collection and use of information as explained
in this Privacy Notice and agree to be bound by our Terms of Use. Please note that if you choose to invest
in any prospect, project, or offering advertised on our Site, you may be required to agree to a separate
agreement, including, but not limited to, new or additional privacy notices or terms of use. Our privacy
policy will apply even if you are no longer a customer of StartEngine.
StartEngine
collects non-personally identifiable information from you regarding your
usage of our Site (“Non-Personally Identifiable Information”).
Non-Personally Identifiable Information may include, without limitation,
Site pages viewed, websites visited before visiting the Site, frequency of
visits, clickstream data, browser type, operating system, organization name,
internet connection speed, presentations and videos viewed, time spent
viewing pages of our Site or using certain features of our Site, demographic
data such as server locations, clickstream data, location services, server
location, cookies existing on your computer, search criteria used and
results, date and time of access or visits to our Site, frequency of visits
to our Site, connection speed, and other information which does not
specifically identify you. We collect this information using various
technologies (some of which are described below), including, but not limited
to, cookies, web beacons, web session variables, server log files, clear
gifs, browser plug-ins or add-ons, or Javascript. “Cookies” are pieces of
information that may be placed on your computer by a Site for the purpose of
facilitating and enhancing your communication and interaction with that
Site. A “web beacon,” or “Internet tag” is typically a transparent graphic
image (usually 1 pixel x 1 pixel) that is placed on a website or in an email
which allows a website to record the simple actions of the User opening the
Web page that contains the beacon. “Server logs” can be either a single log
file or several log files automatically created and maintained by a server
of activity performed by the server, which can include information about any
transaction you conduct with the server.
StartEngine also collects
personal information from you (“Personally Identifiable Information”) when
you sign up for an account, send us an email through the Site, sign up for
or purchase a service through the Site, or make an investment through the
Site. Personally Identifiable Information refers to non-public information
that identifies you (such as your name, password, age and date of birth,
gender, email address, postal mailing address, home/mobile telephone number,
social security number/taxpayer identification number, driver’s license
number, passport number, Internet protocol (“IP”) address, or other similar
identifiers that permit the physical or online identification of a specific
individual. We request that you provide us with other personal information,
including, but not limited to, your personal or company social media
profile, demographic information, financial information about issuers (i.e.
valuations, share prices, fundraising goals), financial information about
individuals (i.e. net worth) and other information requested from time to
time. We may also collect and store information, which could include
Non-Personally Identifiable Information or Personally Identifiable
Information, locally on your computer or device using mechanisms such as
browser web storage or application data caches. However, not all
Non-Personally Identifiable Information and Personally Identifiable
Information is stored.
We may use analytics programs and service
providers, such as Google Analytics, which can use first party cookies to
report on your interactions with the Site. Google Analytics collects
information including, but not limited to, the time of each of your visits
to the Site, whether you have visited the Site before, what website referred
you to the Site, and what pages you viewed on the Site.
This Privacy
Policy does not cover the collection of information by cookies or other
methods by such Third Party Services or other third parties, such as our
business partners. We do not control how these Third Party Services or third
parties collect information or by what means such Third Party Services or
third parties may use their own cookies to collect information about you.
StartEngine will use information that you provide consistent with this
Privacy Notice. StartEngine will use information that you provide to us,
including Non-Personally Identifiable Information or Personally
Identifiable Information, to better serve you and enhance your
experience with this Site, among other things. This may include having
to modify or copy such Non-Personally Identifiable Information or
Personally Identifiable Information, or other information such as images
or textual content you provide, in order to provide you with a seamless
and enjoyable experience.
To this end, you consent to our use
and disclosure of any information submitted to or collected by us via
your use of this Site, and you acknowledge that you have no expectation
of privacy, confidentiality or privilege in such information unless as
provided by law.
StartEngine may use Non-Personally
Identifiable Information and Personally Identifiable Information: (1) to
market our products and services to you; (2) to provide services and
products requested by you; (3) to provide targeted advertisements and
messages on our Site to you or other users of our Site; (4) to enable
our vendors and contractors to provide and assist us in the marketing,
operation, troubleshooting and analysis of our Site and other services;
(5) to conduct research and analyze data to improve our products,
services, and Site; (6) to deliver special offers, updates, newsletters,
customer service, and service announcements to you and other users; (7)
to verify User information; (8) to comply with any regulatory
requirements for the offer or sale of securities required by law, rules
or regulations to our affiliates or members; (9) to protect our Site or
its Users; (10) to engage in any other lawful business activities that
are consistent with the foregoing; and (12) as required by or to comply
with law or our Company policies or to protect us from legal liability.
We may provide any of these services through third parties, which may
necessitate sharing Non-Personally Identifiable Information or
Personally Identifiable Information with them.
StartEngine may make your information, including Non-Personally
Identifiable Information or Personally Identifiable Information,
available on its Site and visible to other Users of or visitors to the
Site. For instance, subject to certain preferences and permissions as to
visibility you will be allowed to make, information you provide about
yourself in response to questionnaires on our Site may be made available
to others such as information concerning your status as an accredited
investor. As such, other Users of our Site may be able to personally
identify you based on your information made available on our Site. As a
further example, if you utilize Third Party Services to log into our
Site, other Users to whom you may be connected through such Third Party
Service may be able to view or follow information about you, including
Non-Personally Identifiable Information or Personally Identifiable
Information, on our Site.
StartEngine may also employ or
contract with other third party partners, companies, or individuals to
perform certain functions or services on its behalf. Examples of these
services from such third parties, companies, or individuals, may include
ID verification, electronic document signing, payment storing and
processing, sending postal mail and email, escrow services, disbursement
of funds, analyzing data, providing marketing assistance, and providing
customer service. As such, these third party partners, companies, or
individuals may have access to your information, including
Non-Personally Identifiable Information or Personally Identifiable
Information, needed to perform their functions or services, and may not
use it for other purposes.
StartEngine may also use and
disclose Personally Identifiable Information and Non-Personally
Identifiable Information to help us to carry out certain internal
functions such as information management, account processing, client
services, or other data collection relevant to our business; to
investigate and help prevent potentially unlawful activity or activities
that threaten the integrity of our Site or network; to protect and
defend our rights or property or the rights or property of others; as
required by courts or administrative agencies; and in connection with a
financing, sale, merger, or reorganization of StartEngine’s business or
assets. Any successor in interest to our business would acquire the
information we maintain, including Personally Identifiable Information,
and may alter the terms of this Privacy Notice.
Except as
identified here and subject to user’s ability to opt-out as provided by
Regulation S-P, StartEngine does not and will not sell any of your
information, including Non-Personally Identifiable Information or
Personally Identifiable Information, to any third party for purposes of
advertising, soliciting, or telemarketing. StartEngine may provide
Personally Identifiable Information, including your name, email address,
and the date and company of any investment to certain third parties that
have referred issuers and investors to StartEngine, or to certain
Issuers, including but not limited to issuers in which you have
expressed interest. StartEngine may also be required to disclose your
information, including Non-Personally Identifiable Information or
Personally Identifiable Information, to other companies or entities in
the event that StartEngine may be sold or is sold to another company or
entity. In that case, your information, including Non-Personally
Identifiable Information or Personally Identifiable Information, may be
sold or transferred to such acquiring company or entity.
The Site contains links to other websites and services not maintained by StartEngine. In addition, other websites and services may also reference or link to the Site. We encourage you to be aware when you enter or leave our Site, or surf the Internet, and to read the privacy statements of each website and service that you visit. We do not endorse, screen, or approve, and are not responsible for the privacy practices or the content of other websites or services.
The Site permits Users to communicate with companies and other Users posting information on the Site. We may read, collect and analyze information transmitted between Users for regulatory compliance and marketing purposes. We do not guarantee that information provided by Site visitors or investors is accurate or complete. StartEngine assumes no liability or responsibility for any errors or omissions in the content of its Site.
At StartEngine, we are committed to protecting your
privacy and ensuring that your online experience is as enjoyable and safe as possible. We want to be transparent
about how we use cookies and other tracking technologies to enhance your browsing experience and personalize the
content and advertisements that you see. Read below for more information about our Cookie Policy.
A list of active first-party and third-party cookies
can be found here.
Users can manage their cookie preferences by
adjusting the settings in their web browser. Users can also opt-out of targeted advertising by visiting the
Digital Advertising Alliance's opt-out page.
By using our Website, you consent to the use of cookies
in accordance with this Cookie Policy. You can withdraw your consent at any time by adjusting your browser
settings or opting out of targeted advertising.
We support the CCPA by allowing California residents
to opt out of any future sale of their personal information. If you would like to record your preference
that StartEngine should not sell your data in the future, please click here.
If you have any questions or concerns about this
Cookie Policy or the use of cookies on ctt123.com, please contact us at help@ctt123.com.
This Cookie Policy is in compliance with the California Consumer Privacy Act (CCPA) and the California
Online Privacy Protection Act (CalOPPA).
We may at times
send you email communications with information, marketing or promotional
materials. If you prefer not to receive such emails from us, you may unsubscribe
completely by contacting us through the contact form
www.ctt123.com/contact, chat feature, or by submitting a question through
the embedded “help” button that is processed through Zendesk.
Please
note that opt-out requests may take up to five (5) business days to process.
Please also note that at times we may need to send you transactional email
communications such as service or termination announcements or payment
confirmations which are communications from which you will be unable to opt-out.
To unsubscribe from a third party’s communications, contact that third party
directly or follow the instructions to unsubscribe in the applicable marketing
e-mail.
You will be able to modify the information concerning your
account by visiting your profile page and editing any information you wish to
change. You will be able to view and change your email address, password,
financial information, contact information, or other login information by
visiting your account’s settings page subject to our Site policy. If you wish to
suspend your account or need help modifying account information, please contact
us through the contact form by clicking on the lower right question mark icon
and selecting contact us, chat feature, or by submitting a question through the
embedded “help” button that is processed through Zendesk. We may require up to
five business days to process such requests.
Through your account
settings you will be able to set certain preferences and permissions regarding
the visibility of your information, including Non-Personally Identifiable
Information or Personally Identifiable Information, to others. You may stop or
restrict the placement of StartEngine cookies, Google cookies and third party
cookies on your computer by adjusting your web browser preferences or a “Do Not
Track” setting in your web browser. If you do so, you may still use our Site,
but this may interfere with some of our Site’s functionality. You may also clear
cookies from your computer via your web browser settings.
If you would
like us to remove your Personally Identifiable Information from our database,
please send a request through the contact form, select the lower right question
mark, then select contact us, chat feature, or submit a question through the
embedded “help” button that is processed through Zendesk.
We are not
responsible for removing your Personally Identifiable Information from the lists
of any Third Party Services or other third party partner who has previously been
provided your information in accordance with this Privacy Notice.
Click on the link “Do Not Sell My Personal Information” when logged into the home page of our website and then click on the link “click here” to confirm your request. If you are not logged in, then we cannot identify you and record your request.
Should you ask us not to sell your information or wish to delete your information to the extent permitted by FINRA, the SEC, or otherwise permitted by law (we have strict data retention rules for customer information and transactions), please call our toll free number 800-317-2200. We will ask you for personally identifiable information that may include your name, address, recent transaction information and social security number. If we are unable to verify you, we will send you a letter to your home address with a security code to identify you and request that you then call us at 800-317-2200.
We use
commercially reasonable administrative, technical, personnel, and physical
security measures designed to secure access to Personally Identifiable
Information in our possession, but despite these measures, we cannot guarantee
perfect or complete security of networks, servers and databases that we operate
or that are operated on our behalf. Personally Identifiable Information is also
stored with third parties who also have represented that they use reasonable
security measures to secure access to Personally Identifiable Information, but
we will not assume responsibility for the failure of any third party to
safeguard Personally Identifiable Information, whether the loss or unauthorized
access is inadvertent or otherwise.
Our employees are required to
protect the confidentiality of your information and to comply with our
established policies. We maintain physical, electronic, and procedural
safeguards to protect your information. We protect the security of your
information during transmission by using Secure Sockets Layer (SSL) software,
which encrypts information that you input. Wherever appropriate, we obfuscate
and/or encrypt information in our systems and/or during information transfer.
We utilize third party service providers who may store on their servers
addresses, financial information, electronic signatures, payment and other
personally identifiable information. Any third parties to whom we may disclose
personal information may have their own privacy policies that describe how they
use and disclose personal information. Those policies will govern use, handling
and disclosure of your personal information once we have shared it with those
third parties as described in this Privacy Policy. If you want to learn more
about their privacy practices, we encourage you to visit the websites of those
third parties.
It is important for you to protect against unauthorized
access to your password and to your computer. Be sure to log off when finished
using a shared computer.
The Site is not intended for use by children, especially those under eighteen years of age. No one under eighteen years of age is allowed to use the Site, provide any personal information or receive our email distributions. We do not knowingly collect, use or share the personal information of children under the age thirteen (13). If we are made aware that we have collected personal information from an individual under age 13, we will delete this information as soon as possible.
We have a Business
Continuity Plan that is designed to permit our firm to resume operations as
quickly as possible, given the scope and severity of a significant business
disruption.
In a disruption to only our firm or to a building housing
our firm, we will transfer our operations to a local site (if necessary) and
would expect to recover and resume business quickly. In a disruption affecting
our business district, city, or region, we will most likely transfer our
operations to a site outside of the affected area, and then attempt to promptly
recover and resume business. Under all scenarios, we plan to continue in
business and to notify you regarding how to contact us. If the business
disruption is so severe that it prevents us from remaining in business, we will
arrange notification for our customers, relative to how they might be affected.
If, after a significant business disruption, you cannot contact us as you
usually do at 1-800-317-2200, you may email us at contact@ctt123.com or go
to our website at www.ctt123.com.
We plan to recover as quickly as
possible and resume business operations after a significant business disruption.
Our business continuity plan addresses: data backup and recovery; all mission
critical systems; financial and operational assessments; alternative
communications with customers, employees, regulators, banks and vendors; and
relocating to an alternative physical location if necessary.
At StartEngine, we respect your right to privacy and are committed to ensuring you can request the deletion of your personal data at any time. If you would like us to remove information we have about you, please email contact@ctt123.com with the subject line “Data Deletion Request” and include any account details or identifiers that will help us locate your records. We will delete your data as promptly as possible and in accordance with relevant laws and Facebook’s requirements. However, as a registered broker-dealer, we may be legally required to retain certain information to comply with federal securities laws, FINRA regulations, or other legal obligations. If you have questions or need further assistance, please email us at contact@ctt123.com.
We reserve the right, in our sole discretion, to change, modify, add, or remove portions of this Privacy Notice at any time. Any changes or updates will be effective immediately upon posting to our Site. You should review this Privacy Notice regularly for changes, and can determine if changes have been made by checking the Effective Date below. Your continued use of our Site following the posting of any changes to this Privacy Notice means you accept such changes.
The Site is maintained in the United States of America. By accessing the Site, you consent to and authorize the export of Personally Identifiable Information to the United States of America and its storage and use as specified in this Privacy Notice. This Privacy Notice shall be governed by, construed and entered in accordance with the laws of the State of California applicable to contracts deemed to be made within such state, without regard to choice of law or conflict of law provisions thereof. All disputes with respect to this Privacy Notice shall be brought and heard either in the California state courts located in Los Angeles, California, or the federal district court of California located in Los Angeles County, California. You consent to the in personam jurisdiction and venue of such courts. YOU HEREBY WAIVE YOUR RIGHT TO A TRIAL BY JURY WITH RESPECT TO ANY CLAIM, ACTION OR PROCEEDING, DIRECTLY OR INDIRECTLY, ARISING OUT OF, OR RELATING TO, THIS AGREEMENT TO THE FULLEST EXTENT PERMITTED BY LAW.
Under California
Civil Code Section 1798.83 (CCPA) and California Civil Code Section 1798.121
(CPRA), California consumers who have business relationships with us may
choose to opt out of our sharing their personal information with third parties
for direct marketing or cross-contextual behavioral advertising purposes. If you
are a California consumer and (1) you wish to opt out; or (2) you wish to
request certain information regarding our disclosure of your personal
information to third parties for direct marketing purposes, please contact us at
contact@ctt123.com.
Alternatively, you may send a written request
to the following address:
ATTN: PRIVACY OFFICE
LEGAL DEPARTMENT
4100 W Alameda Ave, Suite 300
Burbank, CA 91505
Information
for California consumers (California Consumer Privacy Act)
We may use your
personal information for cross-contextual behavioral advertising, which
means that we may use information collected about your online activities
over time and across different websites, apps, or other contexts to infer
your interests and preferences and deliver ads tailored to those interests
and preferences.
If you would like to opt-out of cross-contextual
behavioral advertising, please follow the instructions below:
The opt-out will apply to all devices associated with the
consumer. If you opt-out of cross-contextual behavioral advertising on one
device, we will use commercially reasonable efforts to ensure that your
opt-out preference is applied to all other devices associated with your
account. However, please note that it may take some time for our systems to
recognize and implement your opt-out preference on all devices.
To ensure
that your opt-out preference is applied to all devices, we recommend that
you opt-out on each device that you use to access our website or services.
Additionally, if you use multiple browsers or clear your cookies, you may
need to opt-out again to ensure that your preferences are applied.
Please
note that even if you opt-out of cross-contextual behavioral advertising, we
may still collect certain information about your online activities for other
purposes, such as analytics, fraud prevention, or to improve our
services.
Opting out of cross-contextual behavioral advertising does
not mean that you will no longer receive online advertising. It does mean
that the advertising you see may be less relevant to your interests and
preferences. Additionally, if you use multiple devices or browsers, you will
need to opt-out on each device and browser to ensure that your preferences
are applied across all of them.
We collect and retain the following categories of personal information, which is necessary information for us to comply with regulations governing the insurance industry and the issuance of insurance policies. We also collect personal information from our California-based employees, as required to comply with federal, state and local laws governing employers, and to fulfill our legal obligations as an employer. This personal information may include any of the following categories of personal information: (1) your real name, postal address, telephone number, unique personal identifier, email address, Social Security number, and/or similar identifiers; (2) commercial information, including investment services provided; (3) professional or employment-related information; and (4) educational information from our employees. We may collect such categories of personal information about you from: your completion of an application to make an investment with us or other forms; your transaction history and other experience with us and other companies; and in the case of an employee, from an application for employment, curriculum vitae or bio, or from a consumer reporting agency. All such personal information is used to comply with federal, state and local laws, and any SEC, FINRA or similar regulations governing our business, and for the business purpose of complying with laws governing the employment of persons who are our employees, and to effectively recruit and manage our company workforce.
During the past 12
months, we have used and disclosed the following categories of personal
information: your real name, postal address, telephone number, and/or email
address with our business, our service providers, and with third parties with
whom we have joint marketing agreements to respond to your inquiries and
requests (e.g. emails, fulfillment mailings, newsletters), complete and fulfill
any inquiry for information or purchase you make, for marketing and advertising
purposes, to perform services on our behalf, and for the purpose of offering
complimentary services to our own services.
We do not sell the personal
information of minors under 18 years of age.
If you are a
California consumer, upon our receipt of a verifiable request from you, you can
obtain access to the personal information about you which we have collected,
used, or disclosed. You may also request deletion of your personal information
that is collected and maintained by us, as provided by law.
To submit a
verifiable consumer request to know what personal information we may have
collected, used, disclosed, or to request deletion of personal information, you
may call our toll-free number at 1-800-317-2200 or contact us through the
contact form by clicking on the lower right question mark icon on our home page
and selecting contact us, chat feature, or by submitting a question through the
embedded “help” button that is processed through Zendesk. For existing account
holders, you may be asked to verify your identify through the existing
authentication procedures of your account, and we may re-authenticate you to
verify your identity.
For non account holders, we will verify a
consumer’s identity by matching at least two or three consumer-provided data
points with data points that we maintain, depending on the sensitivity of the
information involved.
In addition to the above, a California resident has the right to opt-out of the “sale” (as defined under the California Consumer Privacy Act) or sharing of his or her personal information with our affiliates or third parties. To request that your personal information not be “sold,” please follow this hyperlink: Do Not Sell My Personal Information.
You have a right not to receive discriminatory treatment from us for the exercise of any of your privacy rights conferred by the “CCPA”.
As a California
consumer, you can designate an authorized agent to make a request under the CCPA
on your behalf by your signed authorization. To do so, please write to us at the
address provided below, providing your full name and address, the name and
address of your authorized agent, the agent’s contact information, specifying
your relationship with the authorized agent, the purpose for which you are
designating the authorized agent, and provide your signed authorization. You may
revoke the authority of that agent at any time by contacting us in writing at
the address below:
ATTN: PRIVACY OFFICE
LEGAL DEPARTMENT
4100 W
Alameda Ave, Suite 300
Burbank, CA 91505
Any consumers with a disability may contact us or have an authorized agent contact us by calling our customer service department at 1-800-317-2200 or by visiting our website contact below.
For questions or
concerns about our privacy policies and practices, or wish to request our policy
in an alternative format please contact us at contact@ctt123.com
Alternatively,
you may send a written request to the following address:
ATTN: HELPDESK –
PRIVACY
LEGAL DEPARTMENT
4100 W Alameda Ave, Suite 300,
Burbank, CA
91505
We may amend this Privacy Policy from time to time. When we do, we will post an updated version of the Privacy Policy and revise the “LAST UPDATED” date at the top. Using this Site, Mobile App, or Content after any changes are made means you accept those changes and the revised Privacy Policy.
For purposes of this Privacy Policy, “you” or “your” means the person(s) using this Site, Mobile App, or Content or the products or services offered therein. “Us” or “we” means StartEngine.
You have the right to submit feedback about this Privacy Policy or the practices described in it to the applicable supervisory authority in your jurisdiction of residence.
Changes to and
Review of Personal Information
If you think that any personal
information we have collected from or about you is inaccurate, you may notify us
in writing at the address provided below. We will investigate your request and
make appropriate changes as needed.
You may send written request to
review or change your personal information to:
StartEngine
ATTN:
HELPDESK – PRIVACY
LEGAL DEPARTMENT
4100 W Alameda Ave, Suite 300
Burbank,
CA 91505
Contact Us
If you have any questions about this
Privacy Policy please contact us at contact@ctt123.com or:
StartEngine
Contact
Customer Service – 1-800-317-2200
The California
Consumer Privacy Act (CCPA), gives residents of the state of California the
right to prevent businesses from selling their personal information. StartEngine
takes your privacy very seriously. We do not sell your personal information.
However, we support the CCPA by allowing California residents to opt out of any
future sale of their personal information. If you would like to record your
preference that StartEngine not sell your data in the future, please click here.
To learn what personal information
StartEngine collects and how we use it, please read StartEngine’s Privacy
Policy.